Buyer Enablement Pioneer Chili Piper Builds New App Integrated with Intercom’s Messenger Platform to Enable Instant Leads and Meetings Distribution

Businesses using Intercom, the messenger company that helps businesses grow through better customer relationships, can now use Chili Piper’s new app to route leads and opportunities in real-time and enable self-booking by prospects or two-click booking by agents.

New York, New York – September 19, 2019 – Chili Piper, the buyer enablement tech pioneer, announced today it built a new app to integrate with Intercom, which is now available in the Intercom App Store alongside other apps and integrations to acquire, engage and retain more customers through Intercom’s messenger platform. In response to numerous customer requests, Chili Piper’s unique lead and opportunity distribution solution, which has become the system of record for hundreds of thought-leading companies worldwide, will let Chili Piper and Intercom customers better route leads and opportunities in real time, quickly and easily schedule demos and accelerate the entire sales cycle.

Chili Piper’s innovative scheduling platform boosts buyer engagement by allowing qualified leads to automatically book a meeting or call within the Intercom Messenger. It automates the complex scheduling process across sales, marketing and support teams and departments to provide buyers with the best possible experience. Chili Piper’s new app for Intercom ensures potential discrepancies and inconsistencies are eliminated while providing the following benefits to users:

  • Real-time lead and opportunity routing
  • Suggested times and calendar for self-booking by prospects
  • Two-click booking for agents

“Chili Piper is the newest partner to join our growing ecosystem of over 180 apps that power real-time, contextual communication to help teams acquire, engage and retain more customers,” said Jeff Gardner, Head of Platform Partnerships at Intercom. “Time is money for sales teams, with up to 50 percent of sales going to the vendor that responds first. The Chili Piper app accelerates the entire sales process by removing workflow friction and introducing unprecedented efficiency for sales teams to connect with leads faster, and making it easier for prospects to connect with the right sales reps.”

“We’re thrilled to provide a new app available on Intercom’s platform that ensures leads will be routed to the right sales resources in real-time in a fair, scalable way,” said Nicolas Vandenberghe, CEO and Co-Founder of Chili Piper. “The synergy continues as Chili Piper’s leading scheduling system is now available to Intercom customers.”

About Intercom 

Intercom has built the world’s best business messenger, offering the only totally customizable messaging suite that drives growth at every stage of the lifecycle. Our mission is to make internet business personal and we help businesses grow by building better, more personal relationships with their customers. Intercom powers 500 million conversations a month, connecting 1 billion unique people worldwide. Intercom was founded in 2011 in San Francisco by Eoghan McCabe, Des Traynor, Ciaran Lee and David Barrett. 

About Chili Piper
Founded in 2016, Chili Piper is a pioneer in Buyer Enablement. The tech firm delivers innovative solutions to help businesses convert their buyers. Its scheduling platform is used by Square, Intuit, Twilio and more than 300 thought-leading companies for multiple use cases, from connecting prospects to sales reps instantly upon submitting a form to automating their on-boarding process. Chili Piper is a fully distributed company leveraging global talent with employees in 28 cities in 14 countries.

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