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How ServiceTitan Improved the SDR to AE Handoff Process & Slashed No-Show Rates

Kevin Dorsey heads up Sales Development & Enablement at ServiceTitan. His results are so good that Kevin has quickly created a cult-like following in the LA area. In this video, Kevin talks about his SDR - AE handoff before and after implementing Chili Piper. He talks about the dreaded spreadsheet system, Salesforce automation and all the other things he tried before he got to the ideal solution.