Chili Piper Security

Chili Piper automates booking, call routing, meeting reminders & re-scheduling for sales teams. Chili Piper uses robust security measures to protect data about Chili Piper Users, Visitors and Contacts

 

Overview

Chili Piper automates booking, meeting reminders & re-scheduling for Sales teams. It operates as a workflow tool between Google Apps/Microsoft 365 calendars and Salesforce, via API access only (using OAuth 2.0 on both sides).

These systems remain the systems of record. Chili Piper only stores a copy of the events it creates, with meeting time, title, location, description, and guest lists.

Optionally, Chili Piper integrates with other apps in three different ways: Via API for conferencing systems like GoToMeeting & Zoom and phone systems like Twilio Via a Chrome Extension for UI display for tools like Outreach, Salesloft, Gmail, Salesforce, and Via an Add-in for MS Outlook.

 

Logical Security

Each tenant is hosted in a separate MongoDB database instance. All in-transit data is encrypted with 256 bit SSL. All our operations run at Google Cloud Platform and Kubernetes.

 

Physical Security

All our operations run at Google Cloud Platform. Backups are stored on Amazon S3. OAuth tokens are also stored at S3 using native encryption.

We follow the Google Security model.

 

Certifications

Chili Piper is SOC2 Type 1 Compliant.

 

GDPR Compliant

Chili Piper is GDPR compliant and we have undergone a readiness assessment by an independent third party. Please see Exhibit A of our terms and conditions for more details on GDPR compliance.