Customer Success + Account Management
Chili Piper enhances every part of your customer journey — from onboarding to renewals — with automated handoffs and easy scheduling.
It's like having a personal assistant to help me schedule and coordinate my calls. I'm able to save time and address client issues more quickly.
Kyra Serio
Account Manager @ Facebook
Chili Piper has helped us increase efficiency across our CS team and significantly improve our reporting for activities like customer engagement milestones, that we didn't have visibility into before.
Jessica Harris
Best Practice & Programmes Manager (Customer Success) @ GoCardless
Chili Piper accelerates the time from contract to onboarding. We automate the sales to CS handoff, and reps can instantly schedule a kickoff meeting. With automated reminders and one-click booking, your customers can reach you with no back-and-forth.
Fast and efficient onboarding means your customers can begin using your product right away. Our Personal Pages let you share availability to connect quickly. And all of meeting data maps to your CRM, so you have complete visibility into your adoption rates.
We make it easy for you and your customers to add multiple people to meetings. Group booking links allow you to coordinate with many stakeholders to resolve customer risks or discuss opportunities. And every meeting action is tracked automatically in Salesforce.
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While you’re busy enhancing your customer’s journey, we automate all aspects of your process. Meeting caps help you save time and better manage your capacity. And you don’t have to do anything after a meeting is booked. Invite fields pre-populate with the details, map to your CRM, and automatically send reminders.
Easily coordinate multiple calendars to make group booking easy.
Reduce no-show rates and have more productive customer meetings.
Reduce cancellations and no-shows by allowing customers to reschedule with one click.
Integrate with your existing calendars, GSuite and Outlook365.
Embed your availability right in an email and let prospects book with one click.
Automatically route and schedule customer success meetings to the right rep every time.
Block specific time on your calendar exclusively for customers.
Book a series of recurring meetings for onboarding, check-ins, and more.
"Suggested Times save so much time going back and forth. I don’t have to think about time zones and it's easy to add multiple people to meetings ... Literally, all you have to do is click on it."
Colby Fitschen
Client Relations Specialist @ John Burns Real Estate Consulting
"Chili Piper was a total game-changer. I manage a lot of accounts, so I book a lot of meetings. Being able to have all my different meeting types, and send customers a few suggested times over email that they can book in one click, saves me hours of having to go back and forth."
Nina Jurczynski
Customer Success Manager @ Conversica
"Chili Piper has helped us increase efficiency across our CS team and significantly improve our reporting for activities like customer engagement milestones, that we didn't have visibility into before."
Jessica Harris
Best Practice & Programmes Manager (Customer Success) @ GoCardless
"It's like having a personal assistant to help me schedule and coordinate my calls. I'm able to save time and address client issues more quickly."
Kyra Serio
Account Manager @ Facebook
"Any individual in a CS organization that is trying to automate the process for assigning accounts, I would highly recommend Chili Piper. It’s really improved our productivity and allowed us to automate that whole process."
Chloe Jillings
Manager of Customer Success at PatientPop
"I love Chili Piper. It makes booking meetings so much easier. Huge time saver. I love booking right off Gmail when someone replies with a time."
Jackie Blum
Senior Customer Success Manager @ PandaDoc
Let us show you how.
