Customer Success + Account Management

The all-in-one meeting tool for customer operations

We help you streamline processes and get visibility across every customer interaction so you can scale, grow, and drive revenue.

The world’s top-performing teams use Chili Piper

Spend time with your customers, not on data entry

Schedule meetings in seconds and track every meeting detail to know which customers need more attention, where reps are spending valuable time, and when you need to hire.

Meeting templates and reminders

Use dynamic meeting templates to pre-populate and send meeting invites with automated reminders, painless rescheduling, and more for every type of meeting.

One-click booking

Reduce clicks and schedule meetings faster with Suggested Times. Embed your availability directly in your email and let customers book with one click.

Share your Personal Page

Give your customers access to your calendar without giving up control. Populate your page with customized meeting types, availability, and more.

Spend time with your customers, not on data entry

Schedule meetings in seconds and track every meeting detail to know which customers need more attention, where reps are spending valuable time, and when you need to hire.

Meeting templates and reminders

Use dynamic meeting templates to pre-populate and send meeting invites with automated reminders, painless rescheduling, and more for every type of meeting.

One-click booking

Reduce clicks and schedule meetings faster with Suggested Times. Embed your availability directly in your email and let customers book with one click.

Share your Personal Page

Give your customers access to your calendar without giving up control. Populate your page with customized meeting types, availability, and more.

Chloe Jillings

Any individual in a CS organization that is trying to automate the process for assigning accounts, I would highly recommend Chili Piper. It’s really improved our productivity and allowed us to automate that whole process.

Chloe Jillings

Manager of Customer Success at PatientPop

Jessica Harris

Chili Piper has helped us increase efficiency across our CS team and significantly improve our reporting for activities like customer engagement milestones, that we didn't have visibility into before.

Jessica Harris

Best Practice & Programmes Manager (Customer Success) @ GoCardless

Visibility and control for every customer meeting

Your team will book more meetings faster and you will get actionable insights into every customer meeting, improving time to value, NPS, expansion metrics, and more.

Automatically create Salesforce events

Eliminate manual data entry and inaccurate reporting by auto-creating new events for every booked customer meeting.

Easily create and update fields

Automatically create new contacts and update Salesforce fields as you book meetings from web forms. You can also relate meetings to cases and custom objects.

Track every step in the process

Record every stage of the customer journey, including bookings, meetings held, no-shows, reschedules, and cancellations.

Visibility and control for every customer meeting

Your team will book more meetings faster and you will get actionable insights into every customer meeting, improving time to value, NPS, expansion metrics, and more.

Automatically create Salesforce events

Eliminate manual data entry and inaccurate reporting by auto-creating new events for every booked customer meeting.

Easily create and update fields

Automatically create new contacts and update Salesforce fields as you book meetings from web forms. You can also relate meetings to cases and custom objects.

Track every step in the process

Record every stage of the customer journey, including bookings, meetings held, no-shows, reschedules, and cancellations.

Ready to upgrade your customer engagement?

Get a Demo

Improve your customer experiences with these features

Calendar integrations

Integrate with your favorite meeting scheduling apps, GSuite and Outlook365.

Smart booking links

Share booking links with customers that automatically route them to the correct calendar.

Two-way Salesforce integration

Eliminate manual data entry and cut down on admin time.

Minimum notice

Prevents prospects from scheduling meetings without enough notice or too far in advance.

No-show management

Track no shows right from your calendar invite and update meeting status in Salesforce.

Route and schedule prospects

Automatically route and schedule meetings with the right rep every time.

Custom CSS

Customize your booking experience to fit your brand.

Email + text reminders

Reduce no-show rates and have more productive customer meetings.

Simple re-scheduling

Reduce cancellations and no-shows by allowing customers to reschedule with one click.

Group meetings

Easily coordinate multiple calendars to make group booking easy.

Reserved meeting times

Block specific time in your calendar exclusively for customer meetings.

Meeting buffers

Create rest time before or after meetings to prevent back to back appointment scheduling.

Connect with the tools you rely on every day

Chili Piper seamlessly integrates with your CRM, calendar, email, and other every day tools, so you can get up and running quickly without changing your tech stack.

SEE MORE INTEGRATIONS

Is your CS team ready to graduate from booking links?

See Chili Piper in Action Today!