Data privacy and security is embedded in every part of our business. Visit our Security Portal to understand the details for several of the frameworks, regulations, and certifications that apply to our company and its products.
Chili Piper has achieved SOC 2 Type 2 and ISO 27001 accreditation.
Chili Piper has taken the necessary measures to be GDPR compliant. Please see Exhibit A of our terms and conditions for more details on GDPR compliance.
Who owns the data we store in Chili Piper? Will you use our data to build advertising products?
Do you offer privacy controls in your service?
Where is our data stored?
Is our data encrypted?
What is your approach to security and which security features do you offer to protect your service from external attacks?
Can we get our data out of your service?
Will you inform us when things change in the service, and will you let us know if our data is compromised?
Are you transparent with the way you use and access our data?
What kind of commitments do you have with respect to security and privacy?
How do you ensure that your service is reliable?
Is our data backed up? Are there disaster recovery tools in place?
How do you connect with Salesforce?
Where can I report incidents?