How To Set Up A Kick-SaaS Research Study [Template Included!]

New to conducting UX research? Don’t worry, we’ll walk you through everything you need to know to get started. Get ready to create the ultimate research brief to kickstart your study.

We let CSMs source growth ops. 91% of them closed.

CSMs know your customers. Better than anyone, probably. Why shouldn't they get paid to connect helpful features to customers that will love them?

Chili Piper vs. HubSpot Meetings

Ready to call it quits on the never-ending game of email ping pong? This article takes a look at two of the most popular scheduling tools on the market.

Prioritizing Marketing Initiatives: How to Overcome Objections and Get What You Want

In this article, we’re going to teach you how to prioritize marketing initiatives, overcome objectives, and get what you want.

How Chili Piper Got 7,500 Job Applicants From TikTok

The "b" in B2B doesn't stand for boring. If you want to include TikTok in your B2B marketing strategy, here's the story of how we did it at Chili Piper.

Why We Don't Offer Discounts At Chili Piper. Ever

At Chili Piper, we have a longstanding policy of never discounting our products. Everyone pays the same price. Learn six reasons why we never offer discounts — and why you shouldn't either.

How We Discarded MQLs and Embraced Dark Social

Your marketing funnel has changed. And the future... is dark. See how Chili Piper said good-bye to MQLs — while continuing to drive pipeline.

Budgets Are For Losers: How Chili Piper Shifted To An ROI Mindset

If you’re an agile or fast-moving company, a budget is like a shackle. Learn how Chili Piper made the shift to an ROI mindset and four main principles for success.

1 Year Later: Reflections on Building a CSM Headcount Calculator

We created a CSM headcount calculator to accurately plan hiring. And we learned a lot.

From Leaky Bucket to Revenue Engine

Your buyers are not pizza. But the marketing funnel still treats them as such. See how to fix your leaky funnel by improving inbound conversions and fixing your ICP.

5 Questions to Ask When Buying Software in a Bear Market

We asked RevOps experts what questions they ask before buying new tech. 100% of them agreed on the most important question: "Do you need it? Like... actually need it?"

Illuminating the Dark Funnel: 7 Ways to Use it to Your Advantage [+ Examples]

In this article, we're going to help you understand the dark funnel. And give you the tools you need to use it to your advantage.

Workshop Recap: Routing Recipes for Your Sales and Ops Teams

During our first-ever customer-only workshop, our RevOps experts shared their secret sauce for lead routing. We're recapping their best routing recipes for implementing new workflows and improving the

8 reasons why you might be unhappy working from home

It was a Monday morning, and I had a pit in my stomach. I had to go to work - in an office- but couldn’t get myself to do it without feeling a lot of pain in my body.

The Rise and Fall of the Inbound SDR

In this article, we’ll share actionable ways you can improve your inbound process and walk you through how to redeploy your inbound SDRs, sharing tips from top marketing professionals.

How to buy business software, without bias [+template and example]

In this article, we’ll share Chili Piper’s tried-and-true method for making objective tech-purchasing decisions — and we’ll even throw in a template and a downloadable example to boot.

3 Surefire Tactics to Increase Your Form Conversion Rate

In this article, we dispel myths about form conversion optimization, interview experts, and give you a three-step plan to help you improve double your form conversion rate.

The Chili Piper Customer Success Team Handbook

Work Smarter, Not Harder: How Automated Lead Routing Smooths Out the Buyer’s Journey