Pricing
- Concierge
- Concierge Instant Scheduling from Web Forms
- Instant Booker Instant Scheduling for Sales/CS Reps
- Events Meeting Automation for In-Person Events
- Distro Lead Routing Software
Instant Scheduling from Web Forms
Concierge licenses are required for any individual that will receive a routed lead or meeting. Admins also need a license.
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User Licenses
$30
per user / per month
licenses explained
Concierge licenses are required for any individual that will receive a routed lead or meeting. Admins also need a license.
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Spicy $150 per month platform fee Get a Demo | Hot $400 per month platform fee Get a Demo | Inferno $1000 per month platform fee Get a Demo |
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Max routed leads per month
A "routed lead" is any meeting request processed through Concierge (Ex. a demo request form submission) - includes leads that are disqualified.
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up to 100 |
up to 1000 |
unlimited |
| Schedule meetings from any web form |
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| Real-time lead qualification |
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| Real-time lead and meeting routing |
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| Automatically create and update leads, contacts, and events in your CRM |
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| Email & SMS reminders |
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| Live phone and video call routing |
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| Integrations | |||
| Calendar integrations with Google Calendar, Office 365, Outlook |
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| Video conference integrations with Zoom, Webex, GoToMeeting, Google Meet, Microsoft Teams |
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| CRM integrations with Salesforce and HubSpot |
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| Zapier integration |
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| Slack Integration |
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| Twilio Integration |
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| Form Integrations with Marketo, Pardot, Eloqua, Hubspot, and more |
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| Help Center Access |
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| Email Support |
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| Customer Success Manager |
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| Account Manager |
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Build the ideal solution by combining multiple products at a bundled rate
Concierge + Distro
Everything you need to route and assign every inbound lead and schedule instantly with those that are ready to meet now. Only available for Salesforce users.
$150+
per month
+
$40
per user/month
- Schedule meetings from any web form
- Real-time lead and meeting routing
- Trigger route on field update or new record creation
- Lead to account matching
- Route Salesforce objects (leads, contacts, accounts, cases and opportunities)
- Automatically create and update leads, contacts, and events in your CRM
The scheduling and routing solution used by top performing revenue teams
Why revenue teams trust Chili Piper
More conversions and revenue
Revenue teams use Chili Piper to convert more leads into meetings and revenue. Our platform removes friction from the sales process and gives you instant speed to lead.
"When a lead books through Chili Piper it converts at a higher rate, about 4x of what we saw before… The change that we're seeing is what we call the Chili Piper effect."
VP of Growth
Smarter tools to automate every meeting
Our platform goes far beyond a simple booking link. Each product is purpose-built to help you book every meeting faster and make life easier for your prospects and customers.
"We use Chili Piper for all of our business units and just having everyone on one platform has really made our customer experience unique ... the ease of use and the consistency for the customer has been the one of the best parts."
Business Operations Administrator
Automated workflows, next level productivity
Increase show rates while eliminating manual tasks and follow-up. Reminders, no show management, meeting buffers, reserved times, simple rescheduling, and more.
“With Chili Piper, we reduced our SDR meeting no show rate by over 50%, and increased our SQL rate by 33%.”
Acquisition Marketing Manager
Powerful CRM Automation
No more manual data entry or chasing down reps to update your CRM. Chili Piper integrates seamlessly with your CRM to help you eliminate manual administrative tasks.
“As an operations guy trying to remove friction from my revenue team members' days, Chili Piper has been a big win.”
Director of Revenue Operations
“Right after we implemented Chili Piper we saw a 50% lift in inbound meetings booked. We now see 5x as many meetings as we did before starting with Chili Piper and our revenue is around 300% – even with half the size of the sales team.”
Director of Growth
“When we started Chili Piper it took us literally a day to see the admin time down from every single team across the board.”
Sales Ops and Strategy
“… that’s now a continued thing that we’ve seen month after month and quarter after quarter for about seven months – a continued rate of booked conversations, more meetings, more pipeline, and more closed-won deals.”
Marketing Operations Manager
“We use Chili Piper for all of our business units and just having everyone on one platform has really made our customer experience unique … the ease of use and the consistency for the customer has been the one of the best parts.”
Business Operations Administrator
“We saw 10-15% increase in revenue just by making the (inbound) process optimized, and I think our approach really paid off by just optimizing what we are already getting rather than going out and spending more money.”
Director of Growth
“Any individual in a CS organization that is trying to automate the process for assigning accounts, I would highly recommend Chili Piper. It’s really improved our productivity and allowed us to automate that whole process.”
Manager of Customer Success
Frequently asked questions
How does Chili Piper pricing work?
Chili Piper offers two products: Concierge and Instant Booker. Concierge consists of a platform fee (based on your monthly lead volume) and user licenses (one for every user that would receive a routed meeting). Instant Booker is priced per user license. You can purchase a mix of Spicy or Hot licenses, depending on the needs of your organization.
Do admins require a user license?
Yes. Both master and workspace admins require a license for each product they manage. The type of user license is dependent on the highest level of user they manage. For example, if they need to manage Hot Instant Booker users, they will need to have a Hot license.
We need to add new users. How will that work?
You can add new users to your account at any time, either through the Chili Piper Admin Center or by contacting a member of our account management team. You can choose to purchase a mix of user types. Not every user requires the same license.
Do all my reps need Instant Booker Hot if only some need to be included in routing workflows?
No. Your team can have any mix of license types for your users. Chili Piper uses workspaces to separate functionality across different users. For example, only users with a Hot Instant Booker license can access workspaces that include routing queues.
I have a sales development rep booking for an account executive. Does that count as one license or two?
Two. In the case of handoff meetings, bookers and assignees both need a license.
I have a complex process, how long does it take to set up Chili Piper?
Anyone can set up their personal workspace and start booking meetings in a couple of minutes. Our CRM integrations are also quick to install – we integrate natively with Salesforce so connecting your account is a smooth process. When setting up sophisticated routing queues, you may need some time to configure them correctly and test to ensure they are working as intended. That's why our dedicated support team and customer success managers are here to help you. Even the most sophisticated routing workflows can be setup and a couple of hours.
What forms of payment do you accept?
You can purchase Chili Piper with any major credit card via Stripe in-app billing. For annual subscriptions over $6K, we can issue an invoice payable by bank transfer or check. Please contact us to arrange an invoice purchase. Monthly purchases must be paid for by credit card.
Do integrations cost extra?
No. We do not charge extra for our integrations, however, some are packaged with our premium plans. For example, our Salesforce integration is only available for teams on our Spicy and Hot plans.
Do you offer payment terms? Like Net 30 or quarterly payments?
No. Licenses become active upon upfront payment (we want to focus on improving your process not chasing invoices)
Do you offer discounts?
No. We have had a no discount policy from day one. We love all our customers and offer the same fair, transparent pricing to everyone.
Will I be charged sales tax?
Yes. As of February 2019, we will apply state and local sales tax based on your billing address to your total charge for states where we are legally obligated to collect sales tax. If you are tax exempt you must provide us with a valid tax exemption certificate authorized by the appropriate taxing authority.
How do I cancel my Chili Piper subscription or trial?
Please reach out to your account manager or our support team, support@chilipiper.com to cancel your existing subscription.
How secure is Chili Piper?
Protecting the data you trust to Chili Piper is our first priority. Chili Piper uses physical, logical, and technical safeguards to preserve the integrity and security of your information. Click here to learn more.
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