Your pipeline needs more than just chat

7 Reasons Revenue Teams choose Chili Piper over Qualified

Download our most recent feature comparison between Chili Piper and Qualified →

1. Use just one platform for all demand conversion

We’ve consolidated Form Routing, Chat, Lead Distribution, and Scheduling all into one platform with shared teams, routing logic, and reporting.

You don’t need to waste time setting up routing rules and managing teams in multiple tools. You just do it once in our Guided Flow Builder and use it across all of our products (and your funnel).

2. Built for the complete customer lifecycle

Chili Piper supports booking from forms, email campaigns, G2, gifting platforms, and in your product — not to mention scheduling across your entire sales process.

Qualified only supports booking on your website (forms and chat).

3. Run on HubSpot? We’ve got you.

Qualify and route meetings based on form fields and account ownership, book directly inside HubSpot, and build out-of-the-box dashboards.

Qualified is purpose-built for Salesforce.

*HubSpot CRM integration is currently only available for Concierge, ChiliCal, and Handoff.

4. Flexible shared routing logic

With Chili Piper, your users, user groups (teams), and routing logic can be shared across Chat, Form Routing, Handoff, Scheduling, and Lead Distribution. That means you only need to set up and maintain these settings in one place, resulting in fewer headaches, mistakes, and errors between tools.

You can also configure routing rules individually by playbook or product – with Qualified you don’t have the same level of flexibility.

5. Better conversion rates

Double form fills and slow loading times are bad for business.

Revenue Teams choose Chili Piper when they need help turning high-intent hand-raisers into booked meetings. Chili Piper has the smoothest form scheduling solution and our customers’ jaw-dropping conversion rates to show for it.

You’ve got prospects who want a meeting. Why make them jump through hoops?

6. Automate adjustments for vacations, no shows, cancellations

Chili Piper auto-adjusts your round robin lead assignment based on things like no shows, cancellations, vacations, and manager overrides.

With Qualified, you have to manually interfere with the round robin every time someone no-shows or cancels. Otherwise, you’re dealing with unfair lead distribution.

7. Reliable, lightning-fast scheduling

You need your scheduling to just work. Every time. Chili Piper has unmatched speed and an amazing track record for performance. Qualified was built on the chat experience… and we’ve heard (and experienced) their meeting scheduler is often very slow and occasionally doesn’t even load at all.