MCP

Your AI agent can now query and act on Chili Piper

Build voice agents, chatbots, and custom booking experiences that route and schedule using Chili Piper's infrastructure — end to end, server-side, no human in the loop.

Book a demo
~/workspace · chilipiper-mcp · claude
// MCP server// Programmatic scheduling// Edge API

The secret sauce behind high-performing GTM teams at

// MCP SERVER

Bring Chili Piper into your AI coding environment

The MCP server connects your Chili Piper account to AI coding tools like Claude Code, Cursor, and OpenAI Codex. Your AI assistant can query and act on live Chili Piper data using natural language: list this week's meetings, adjust a distribution, cancel a no-show, look up a user by email. All through the terminal.

Book a demo

// HOW IT WORKS

Connect your API key → your AI tool gains read and write access to the full Edge API surface, accessible via natural language prompts.

// WHAT'S INCLUDED

Organization & tenant configUser managementWorkspaces & teamsDistributionsRouting rulesMeetingsScheduling links & availabilityHandoffConcierge router logsCRM operations
claude · mcp · chilipiper@prod

// PROGRAMMATIC SCHEDULING

The full booking flow available via api

Book a demo

The full meeting booking flow is now available via API. An integration or AI agent can submit lead data, receive available time slots, pick a slot, and book — calendar invites go out immediately. No Chili Piper UI in the loop at any step. Works for both Concierge inbound routing flows and ChiliCal scheduling links.

// HOW IT WORKS

Step 01
Submit lead data (via Concierge or a scheduling link session) → receive available time slots.
Step 02
Select a slot → meeting is confirmed, calendar invites sent immediately.
Pattern
Both Concierge and ChiliCal follow the same pattern. For ChiliCal links, you first initialize a session (equivalent to visiting the link), then book from the returned slots. For Handoff, call the workspace init endpoint to get routing paths and slots, then schedule against the chosen path.

// WHAT'S INCLUDED

Concierge
concierge-route-by-slugconcierge-routeconcierge-schedule
Handoff
handoff-inithandoff-schedule
ChiliCal
personalround-robinownershipgroupscheduling-link-initscheduling-link-schedule
SESSION · concierge-route-by-slugSTEP 01 · SUBMIT LEAD
1Lead payload
2Available slots
Calendar invite sent
Intro — SpicySaas × Chili Piper
Thu Apr 23 · 10:30 AM · Alex Rivera (AE, Enterprise)
Waiting for payload…

// USE CASES

What you can build

Voice agent that books meetings

Build a phone agent that qualifies a caller, determines the right rep or team via Chili Piper routing, and books a meeting — all without the prospect ever seeing a scheduling UI.

The call ends with a confirmed invite in their inbox.

Custom booking UI with full design control

Fetch available time slots via the Chili Piper API. Render them in your own interface — your brand, your layout, embedded wherever you want. When the user picks a time, book it via API. Calendar invites go out immediately. No Chili Piper UI in the experience.

AI SDR or email agent

An agent reads prospect intent from email, chat, or a form submission — checks routing, fetches open slots, and books the meeting. No human intervention and no handoff to a calendar link.

A chatbot that schedules meetings inline, without redirecting to a booking page

An inbound form with slot selection UI embedded directly on your website or product

An agent that cancels, reschedules, or marks no-shows in response to CRM events

RevOps automations that adjust distribution weights, modify routing rules, or export meeting data on a schedule

Internal developer tooling that queries and writes to Chili Piper from your AI coding environment (Claude Code, Cursor, Codex)

// SKILLS

Prebuilt Skills, no building required

Not every team wants to build from scratch. Skills are ready-to-run AI specialists that work against your own Chili Piper account through the MCP, so RevOps can get answers and make changes in plain language, without writing code. Install the full set as a plugin, then put your AI assistant to work.

// DIAGNOSE (READ-ONLY)

Meeting Inspector

See exactly why a meeting booked the way it did, from trigger to routing path.

No-Show Analyzer

Surface no-show patterns across triggers, routes, and reps.

Routing Audit

Find coverage gaps and stale rules in your Concierge routers.

Distribution Analysis

Check round-robin balance and spot rep imbalance.

Concierge & Distro Debuggers

Root-cause a lead that failed to book or routed to the wrong rep.

Chat Conversation Inspector

Review Chat AI logs and see where conversations drop off.

// ACT (WITH AN AUDIT TRAIL)

User Offboarding

Remove a departing rep cleanly, with a record of what changed.

User Copy

Clone one user's workspace and team memberships to another.

Meeting Type Management

Configure durations, booking limits, and meeting types.

Router Configuration

Build and manage Distro, Handoff, and Concierge routers.

Scheduling Link Management

Administer round-robin and group scheduling links.

// PROOF

What teams build on Chili Piper

Zillow · Onboarding

Onboarded 300+ reps in about 20 minutes each

Zillow's GTM systems team built a custom onboarding app on the Chili Piper API, using the MCP for agent-assisted development, and moved its entire sales floor onto one platform in two weeks.

We had a darn near 100% of our floor getting through this in 15 to 20 minutes.
Alex Coventry, Senior GTM Systems Manager, Zillow

Zillow · Custom scheduling

Built a custom scheduling engine on the API

Zillow's partner team needed force-booking over calendar conflicts and high-volume recurring meetings. They built a scheduling command center on the Chili Piper and Google Calendar APIs, now scaling from 15 reps to 200.

I use the API because of the customization that allows me.
Andreas Mercado, Systems and Strategy Manager, Zillow

// MCP SERVER

Let your agents do the booking.

Talk to us about API access, the MCP server, and the Skills your team would reach for first.