Routing changes in minutes, not quarters
Define territories, ownership, round-robin, and SLAs once, then change them without a ticket, a developer, or a 30-node flow nobody wants to touch. One set of rules, enforced across forms, chat, handoffs, and your CRM.
The hottest RevOps teams run on Chili Piper
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“70% lift in demo request form conversions. 5x increase in the number of demo requests. Frictionless buyer experience.”
Noa Farber
Director of Marketing AutomationGong
−98%
routing time at N-able, from 2+ hours to under 2 minutes
72h→2m
to make a routing change at SwagUp, without a developer
~1 hr
of admin saved per rep per day at Roofstock
“Once you succeed in setting it up, you know for a fact everything will work. That's something that lets you sleep better at night because you know there's no one else that can mess up the process.”
Andreea Barbu
Marketing Operations, N-able
// What changes
What RevOps teams get out of it
01
One source of routing truth
Users, teams, and routing logic are shared across every Chili Piper product, so changing a territory changes it everywhere instead of in four places. Monograph replaced a 30-node flow with one entry rule and three routing rules.
02
Fairness that maintains itself
Weighted round-robin with per-rep limits, credits and skips for no-shows and cancellations, and vacation handling that reads rep calendars and pulls them from the queue automatically.
03
Test before you publish, audit after
Preview a router against real Salesforce records before it goes live, then trace any record's journey in the audit log, so 'why did this lead go there?' takes seconds.
// The stack
The products doing the work
// Not your team?