Chili Piper for

Routing changes in minutes, not quarters

Define territories, ownership, round-robin, and SLAs once, then change them without a ticket, a developer, or a 30-node flow nobody wants to touch. One set of rules, enforced across forms, chat, handoffs, and your CRM.

−98%

routing time at N-able, from 2+ hours to under 2 minutes

72h→2m

to make a routing change at SwagUp, without a developer

~1 hr

of admin saved per rep per day at Roofstock

Setting up routing in LeanData took a month of back-and-forth. With Chili Piper, it took one meeting.

Adam Pelley

Revenue Operations, Proposify

// What changes

What RevOps teams get out of it

01

One source of routing truth

Users, teams, and routing logic are shared across every Chili Piper product, so changing a territory changes it everywhere instead of in four places. Monograph replaced a 30-node flow with one entry rule and three routing rules.

02

Fairness that maintains itself

Weighted round-robin with per-rep limits, credits and skips for no-shows and cancellations, and vacation handling that reads rep calendars and pulls them from the queue automatically.

03

Test before you publish, audit after

Preview a router against real Salesforce records before it goes live, then trace any record's journey in the audit log, so 'why did this lead go there?' takes seconds.

Ready to retire the routing spreadsheet?

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