// AI Agent: Email Composer

The leads who almost booked deserve a follow-up

A prospect fills your form, gets routed, sees the calendar, and doesn't book. Chili Piper catches that moment and drafts a personalized follow-up with the right booking link, automatically.

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The secret sauce behind high-performing GTM teams at

// the gap

You're doing everything right. The lead still disappears.

They showed intent. They made it through your form or chat. They
saw the calendar. Then they closed the tab. No booking, no follow-up, and no meeting. This isn't a lead quality problem — it's a timing and coverage problem.

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81%

of B2B forms get abandoned.

🔥

First responder wins — every time

40%

First responder wins — every time

// how it works

Drop-off detected → Email composed → Sent

Email Composer lives inside your existing flow as a node. When a prospect drops off without booking, the agent pulls their data, writes a personalized follow-up, and includes the exact booking link your routing rules would have sent them. No generic links. No manual chase.

Drop-off detected

A meeting is missed. A form gets abandoned. A chat goes cold. Orchestrator
detects the signal in real time.

Email composed

ICP fit, account ownership, intent history,
CRM state — all checked automatically
before any action fires.

Sent with routing-aware booking link

Sequence enrolled. Rep notified. Meeting
rescheduled. Booking link sent. In your
existing tools — automatically.

Built for the gaps in your existing flows

Routing-aware booking links, not a generic calendar

The booking link in every Email Composer follow-up reflects your routing rules: round robin, ownership-based, whatever you have configured. The prospect lands on the right rep's calendar, not just anyone's.

Personalized with the context that already exists

Email Composer pulls CRM data, enrichment, and chat history before writing. Each follow-up reads like it came from someone who knew who the prospect was and what they were trying to do.

Confidence scoring before anything sends

The agent scores every draft across personalization quality, CRM completeness, and prompt adherence. Low-confidence drafts go to a review queue. You choose how much autonomy to give it — auto-approve all, approve high-confidence only, or review everything.

Lives inside the flow builder you already use

Email Composer is a node in your existing form, chat, or re-engagement flows. No new tool to configure. No workflow to rebuild. Drop it in and it's running.

// FAQ

Common questions

What is the Email Composer?

Email Composer is an AI agent that lives inside your form, chat, and re-engagement flows. When a prospect drops off without booking, it composes a personalized follow-up email, using CRM data, enrichment, and chat history, and sends it with the routing-aware booking link.

What makes the follow-up personalized?

Email Composer pulls whatever context already exists: CRM fields, enrichment data, chat transcripts, prior activity. It doesn't use a template, it composes based on who the prospect is and what they were trying to do. tion to transition to one of the new Fire tiers. Your CSM will help map your current usage to the right plan.

What's confidence scoring?

Before any email is sent, the agent evaluates its own draft across four dimensions: personalization quality, CRM data completeness, routing accuracy, and prompt adherence. Drafts that don't meet your threshold go to a reviewer queue instead of auto-firing. You control where that threshold sits.

Which engagement platforms does it connect to?

Gong Engage is supported at the moment. Additional integrations are coming.

Does it work with my existing flows?

Yes. Email Composer is a node you drop into your existing re-engagement flows. No separate tool to configure.

Who is the Email Composer for?

Any team using Chili Piper form flows, chat, or re-engagement flow who wants to automatically recover leads that drop off without booking.