Email Composer

The leads who almost booked deserve a follow-up

A prospect fills your form, gets routed, sees the calendar, and doesn't book. Chili Piper catches that moment and drafts a personalized follow-up with the right booking link, automatically.
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The secret sauce behind high-performing GTM teams at

// The gap

You're doing everything right. The lead still disappears.

They showed intent. They made it through your form or chat. They saw the calendar. Then they closed the tab. No booking, no follow-up, and no meeting. This isn't a lead quality problem โ€” it's a timing and coverage problem.

81%of B2B forms get abandoned.
๐Ÿ”ฅFirst responder wins โ€” every time
40%of no-shows never hear from you again.

// How it works

Drop-off detected โ†’ Email composed โ†’ Sent

Email Composer lives inside your existing flow as a node. When a prospect drops off without booking, the agent pulls their data, writes a personalized follow-up, and includes the exact booking link your routing rules would have sent them. No generic links. No manual chase.

01

Drop-off detected

A meeting is missed. A form gets abandoned. A chat goes cold. Email Composer detects the signal in real time.

02

Email composed

ICP fit, account ownership, intent history, CRM state โ€” all checked automatically before any action fires.

03

Sent with routing-aware booking link

Sequence enrolled. Rep notified. Meeting rescheduled. Booking link sent. In your existing tools โ€” automatically.

Built for the gaps in
your existing flows

Routing-aware booking links, not a generic calendar

The booking link in every Email Composer follow-up reflects your routing rules: round robin, ownership-based, whatever you have configured. The prospect lands on the right rep's calendar, not just anyone's.

Personalized with the context that already exists

Email Composer pulls CRM data, enrichment, and chat history before writing. Each follow-up reads like it came from someone who knew who the prospect was and what they were trying to do.

Confidence scoring before anything sends

The agent scores every draft across personalization quality, CRM completeness, and prompt adherence. Low-confidence drafts go to a review queue. You choose how much autonomy to give it โ€” auto-approve all, approve high-confidence only, or review everything.

Lives inside the flow builder you already use

Email Composer is a node in your existing form, chat, or re-engagement flows. No new tool to configure. No workflow to rebuild. Drop it in and it's running.

Common questions

What is the Email Composer?

Email Composer is a Chili Piper AI agent that lives inside your existing flow as a node. When a prospect drops off without booking, it pulls their data from CRM and enrichment, writes a personalized follow-up, scores the draft for confidence, and sends โ€” or routes to review if confidence is low.

What makes the follow-up personalized?

Email Composer pulls CRM data, enrichment data, and chat transcript before drafting. The email reflects what the prospect did, who they are, and includes a booking link routed to the right rep based on your existing routing rules โ€” not a generic calendar link.

What's confidence scoring?

Every draft is scored across three dimensions: personalization quality, CRM completeness, and prompt adherence. You set the threshold โ€” high-confidence emails send automatically, low-confidence drafts go to a review queue for your team to approve.

Which engagement platforms does it connect to?

Email Composer sends through Salesloft, Outreach, Gong Engage, and your email provider. It can also trigger sequences in any platform connected via Orchestrator's HTTP node.

Does it work with my existing flows?

Yes. Email Composer is a node you drop into your existing form, chat, or re-engagement flows in Orchestrator. No new tools to configure, no workflows to rebuild.

Who is the Email Composer for?

Email Composer is for B2B GTM teams who want to automatically follow up with prospects who showed intent but didn't book. If you're running Chili Piper for inbound routing, Email Composer extends that coverage to every drop-off.

Your follow-ups shouldn't wait on a human. Let's automate them.