Chili Assist

Build routing the way you already think about it

Chili Assist is an AI agent built directly into your Chili Piper Command Center. Describe what you need in plain English, and it creates, edits, and explains your Rules, Teams, and Distributions.
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Chili Assist
Route US-based enterprise accounts with sales teams of more than 100 people.
Great! Here's what we'll create:
Company Size > 1,000
Sales Team Size > 100
Country = United States
Does it look good?
Yes!
Ask Chili Assist...
Rules/
AND
OR
Company
Size
is greater than
1,000
Company
Sales Team Size
is greater than
100
Company
Country
is equal to
United States

The secret sauce behind high-performing GTM teams at

What Chili Assist does

Describe

"Route named accounts to their AE first…"

Clarify

Build & review

Turn a description into a working rule

Describe the conditions in plain English and Chili Assist builds the rule. It handles all condition types, cross-object references, ownership rules, and nested logic. Open an existing rule and ask for edits, or ask 'What does this rule do?' and it walks through every condition in plain language.

"Add Jen, Marcus and Priya to the Enterprise team"

Jen → Jen Park

Marcus → Marcus Lee

3 members added to Enterprise

Build a Team just by naming people

Name the people, and Chili Assist adds them. Fuzzy matching resolves 'Jen' to Jen Park if there's one clear match, and asks which one you mean if there's more than one. Create new teams, add or remove members, and rename existing ones, all from the same chat panel.

"Who's next in the Enterprise round robin?"

Marcus Lee — up next

weight 3 · 1 skip · last assigned 2 days ago

Know who's next in the queue, and why

Set weights, apply credits and skips, and ask why a specific rep is at the front of the queue. Chili Assist reads the live state at the moment you ask, so the answer matches what the distribution will actually do on the next assignment.

// Why it matters

Your RevOps config shouldn't require a screenshare to change

Rules, teams, distributions, and meeting types are what make Chili Piper work the way your business works. Every time they need to change, someone has to dig in, find the logic, and figure out what breaks if they touch it. Chili Assist changes that.

New teammates get up to speed without requiring deep product knowledge.
Complex routing logic stops being a bottleneck when requirements change mid-quarter.
Any Asset is one question away from a plain-English explanation or update.
Spend less time on updates and digging and more time on the things that matter.

// How it works

Three steps, any asset type

01

Open the asset in your Command Center

Rules, Teams, Distributions, Meeting Types. The Chili Assist icon sits in the top right of every page.

02

Describe what you want

Create something new, edit what's already there, or ask why something behaves the way it does.

03

Review before it goes live

The assistant drafts changes as unpublished. Nothing is live until you approve and publish.

Your routing config is slowing your pipeline down. Let's fix that.