Build routing the way you already think about it
What Chili Assist does
Turn a description into a working rule
Describe the conditions in plain English and Chili Assist builds the rule. It handles all condition types, cross-object references, ownership rules, and nested logic. Open an existing rule and ask for edits, or ask "What does this rule do?" and it walks through every condition in plain language.
Build a Team just by naming people
Name the people, and Chili Assist adds them. Fuzzy matching resolves "Jen" to Jen Park if there's one clear match, and asks which one you mean if there’s more than one. Create new teams, add or remove members, and rename existing ones, all from the same chat panel.
Know who's next in the queue, and why
Set weights, apply credits and skips, and ask why a specific rep is at the front of the queue. Chili Assist reads the live state at the moment you ask, so the answer matches what the distribution will actually do on the next assignment.
Open the asset in your Command Center
Rules, Teams, Distributions, Meeting Types. The Chili Assist icon sits in the top right of every page.
Describe what you want, or what questions you have
Create something new, edit what's already there, or ask why something behaves the way it does.
Review the result before it goes live.
The assistant drafts changes as unpublished. Nothing is live until you approve and publish.
Your routing config is slowing your pipeline down. Let's fix that.
