Identify web visitors with Chili Piper and Leadfeeder

Uncover the companies behind anonymous website visitors and personalize their web experience in real time

Make every Chili Piper Chat conversation account-aware before the visitor types a word

Most of your website visitors stay anonymous. Leadfeeder fixes that. Connect your Leadfeeder account to Chili Piper, identify the company behind website visitors, and personalize their web experience in real time.

This allows you to route high-value accounts to premium booking experiences while showing different journeys to smaller companies — without waiting for visitors to fill out a form."

De-anonymize visitors

Uncover who's on your website, using data you already have.

Custom chat experience

Automatically tailor that visitor's web experience, whether it's with the chatbot or in the Announcement, Offer, or Scheduling experiences.

Skip the form for high-intent accounts

Recognize target accounts the moment they land and send them straight into a booking flow — no fields to fill, no friction in the way.

Personalize chat from the first hello

Give website visitors a personalized chat experience in real time. Tailor messaging, journeys, and routing based on real company data, before the visitor types a single word.

Easy plug-in

Bring your own API key, or log in to Leadfeeder directly from Chili Piper.

Turn signal into action

Leadfeeder identifies the demand. Chili Piper acts on it. Together, every company visit signal becomes a real-time meeting on your calendar — not just a row in a dashboard.

Who is this integration for?

Job titles: RevOps, Marketing Ops, Demand Gen Managers, ABM Managers, Growth Marketers

Job functions: Marketing, Sales, RevOps

Industry: B2B SaaS (and broadly applicable to any B2B website running Chili Piper Chat)

Company size: Mid-market · Enterprise

Customers: Available on the Chili Piper Experiences plan (Chat with AI, account identification, and ABM targeting). Best fit for teams running ABM motions or with a defined target account list.

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Frequently Asked Questions

How does the integration work?

Leadfeeder identifies the company associated with a visitor's IP and passes the data to Chili Piper Chat. From there, you can use that company information to personalize routing, messaging, and booking flows in real time

Do I need a Leadfeeder account?

Yes. You conn`ect your existing Leadfeeder account to Chili Piper using your API key. Native integration is currently running in Beta. Usage is billed by Leadfeeder according to your contract with them.

What data does Chili Piper receive from Leadfeeder?

Pre-mapped fields include company name, website, industry, employee count, annual revenue, and country. Additional fields may be available depending on your Leadfeeder configuration.

Which Chili Piper plan do I need?

Account Identification with Leadfeeder is included in the Chili Piper Experiences plan, which adds AI-powered Chat, account identification, and ABM targeting on top of routing and scheduling. See chilipiper.com/pricing for details.