Every qualifying conversation, booked instantly
Chili Piper's Concierge router sits inside Fin for Sales, the AI Sales Agent that handles inbound sales motions end to end. When a visitor qualifies, Chili Piper fires a booking request — routing by CRM ownership, territory, or round-robin, checking real-time rep availability, and dropping a confirmed meeting right into the chat. No forms. No email back-and-forth. No one slips through.
In-chat scheduling
Book meetings without ever leaving Fin. The moment a visitor qualifies, Chili Piper offers live times right inside the conversation, and the visitor picks a slot without links out, forms, or follow-up emails. The meeting is on the calendar while the chat is still open.
Route from chat to the right rep
Every qualifying chat is matched to the right rep automatically. Chili Piper applies your CRM ownership, territory, and round-robin rules, checks who is actually free, and hands the conversation to the rep who should own the deal. Existing accounts reach their owner, and new business is distributed fairly.
Chili Piper
routes it
One-time router setup
Paste your Chili Piper Concierge config into Fin's scheduling section once. Every qualifying chat triggers the routing and booking flow automatically from that point on.
Live calendar availability
Chili Piper pulls rep availability in real time before offering slots. No double-bookings, no stale holds — the slot offered is always accurate.
Chili Piper
checks live
In-chat booking confirmation
A confirmed calendar invite appears inside the Fin conversation before the visitor leaves. No redirect, no follow-up email required.
Built for sales teams
AEs close faster when hand-raisers get booked the moment they raise their hand — not 48 hours later.
Built for support and CS teams
CS and support leaders can route qualifying conversations to the right CSM or account owner — no ticket, no delay.
Who this integration is for
Built for revenue, sales, marketing, demand gen, RevOps, customer success, and support leaders at B2B SaaS and technology companies from 50 to 5,000 employees. Ideal for any team using Fin for live chat or AI-assisted conversations that wants to convert qualifying interactions into booked meetings without leaving the chat window.