How to Build and Share Chili Piper MCP Skills
September 18, 2026•1 min to read•MCP
Chili Piper MCP skills turn repeatable tasks into reusable playbooks that help teams troubleshoot routing, manage users, analyze meetings, and improve their workflows.
In this session, the team explains the difference between skills and commands, then walks through the process of building, testing, and sharing a custom Chili Piper MCP skill.
See how a new Distro Debugger skill was created to investigate Salesforce routing records, identify why a record followed a specific path, and surface potential issues with rules or data.
You'll learn how to:
- Understand the difference between MCP skills and slash commands
- Turn a successful workflow into a reusable skill
- Test and improve AI-generated instructions
- Diagnose Distro and Concierge routing decisions
- Contribute a skill to Chili Piper's shared repository
- Use existing skills for availability, meetings, no-shows, user setup, and offboarding
The session also shows how that skill was submitted to Chili Piper's public GitHub repository, reviewed, and made available to other users.